Content creation is the process of planning and creating content that is useful, accessible, and effective for an audience. While this guide will focus on written content, it's important to consider that content also includes videos, infographics, podcasts, and more. Process design specifies how functional requirements will be realised using a series of individual programs or software components that will be built and how they will interact with each other. Process design is therefore a systematic, often diagram led, means to an end. This involves identifying the current state of the process, analyzing its performance, identifying areas for improvement, and implementing changes to achieve the desired state. The goal of process enhancement is to improve the quality of outputs, reduce waste, and increase efficiency.